Shipping Information

 Shipping/ Delivery

Countries

Shipping

Delivery

Singapore

FREE

Ta-Q-bin/iFleet: within 1-3 working days

Local registered mail: within 7 working days

Malaysia, Brunei, Hong Kong, Philippines, Indonesia, Taiwan

FREE

Within 3-15 working days via DHL/Registered Mail/iFleet

Australia and Thailand

Flat rate of $25

Within 3-10 working days via DHL

Others

Flat rate of $35

Within 3-10 working days via DHL

* Kindly take note that the above shipping duration is only applicable for normal order(s) inclusive of sale items but excluding sale order(s) made during sale period (Eg. Black Friday). 

 

Singapore

All domestic orders will enjoy free shipping! There will be no additional fees or charges imposed.

We understand that the wait for the arrival of your new purchase can be a torture. The anticipation can make you restless!
Fear not, for Lzzie.com has a team of dedicated members who will confirm and dispatch your orders the next day at our best.

 

There are two delivery options available to all domestic orders - Courier Service provided by Ta-q-bin/iFleet, and Registered Mail via SingPost. 

Parcel(s) dispatched to Ta-q-bin/iFleet will be delivered in person by the courier service crew. A person will be required to be present to sign for the parcel.
Orders made before 3pm (Monday to Friday) will be dispatched within 1-3 working days for delivery unless due to unforeseen circumstances.
Orders made on Saturday, Sunday and Public Holidays will be processed on the next working day as our office do not operate on weekends and Public Holidays. 

Ta-q-bin delivers 8am-8pm from Monday to Saturday. There will be no deliveries on Sundays and PH.
For more information, kindly refer to Delivery section in FAQ.

 

Parcel(s) that will be sent as Registered Articles may take up to 7 working days to receive. All orders made will be dispatched within 1-3 working days unless due to unforeseen circumstances. Orders made on Saturday, Sunday and Public Holidays will be processed on the next working day as our office do not operate on weekends and Public Holidays.

 

Self-collection 

* Applicable for domestic order(s) only

Self-collect option is also available for domestic orders at our Bugis Junction retail outlet. 
*Kindly make a remark upon check-out should you prefer another retail outlet for self-collection.
(Excludes sale order(s) made during sale period)


Orders made before 3pm (Monday to Friday) will be dispatched to our Bugis Junction retail outlet within 1-3 working days for self-collection unless due to unforeseen circumstances.  Orders made on Saturday, Sunday and Public Holidays will be processed on the next working day as our office do not operate on weekends and Public Holidays. 

An email will be sent to you once your parcel has reached our Bugis Junction outlet and is ready for your self-collection. 

 

Malaysia, Brunei, Indonesia, Thailand, Hong Kong, Taiwan and The Philippines

Customers from the above stated countries are also entitled to free shipping! International orders may take between 3-15 working days to reach.
A tracking system is provided for customers to check updates on delivery of purchase.

Please also note that international orders may be subjected to tax which we are not liable for. In addition, delivery time may be delayed due to custom inspection. 
You may need to pay tax for your parcel as custom inspection on your receiving country are random, which we apologize are not within our control.

 

Australia

Customers from the above stated country are charged at a flat rate of SGD25 for shipping. International orders may take between 3-10 working days to reach.
A tracking system is provided for customers to check updates on delivery of purchase.

Please also note that international orders may be subjected to tax which we are not liable for. In addition, delivery time may be delayed due to customs inspection.
You may need to pay tax for your parcel as custom inspection on your receiving country are random, which we apologize are not within our control.

 

Other International Countries

For other International countries not stated above, shipping charges are at a flat rate of SGD35. International orders may take between 3-15 working days to reach.
A tracking system is provided for customers to check for updates on delivery of purchase.

Please also note that international orders may be subjected to tax which we are not liable for. In addition, delivery time may be delayed due to customs inspection.
You may need to pay tax for your parcel as custom inspection on your receiving country are random, which we apologize are not within our control.

 

 

Packaging

All online orders will be delivered in specially designed L’zzie boxes to ensure all goods are protected from damage during delivery.
However, kindly take note that L'zzie boxes will not be applicable for bulky and/or sale items. 

 

 

Parcel Tracking

An email containing the tracking code for the selected shipment method will be sent to you once your parcel has been handed over/shipped.

Parcel tracking (Click to access website)

Ta-q-bin


iFleet

Registered Postage

DHL

 

 

If you require any further assistance, kindly drop us an email at Customercare@lzzie.com and we will get back to you the soonest! 

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